The Groomers Profit Kit

Attract New Grooming Clients & Increase Profits!

FREQUENTLY ASKED QUESTIONS

What is the difference between the Basic & Advanced kit?


The Basic Groomer's Profit Kit includes a starter marketing kit that consists of 36 printable marketing pieces (does not include editable templates), two Ebooks, a printable annual marketing planner  and a printable grooming appointment book. The advanced kit includes all of that plus 850+ editable templates, three Ebooks, and four social media cheat sheets. Both come as a digital download. We also offer a Plus edition that provides you with the advanced kit on 4 CD's with the printed binders and booklets, all shipped to you.   

Are the templates PC or MAC compatible?

Our templates do not require any software downloads so compatibility is not an issue. All of our templates are editable right online through Google's free online editor called Google Slides. So they can be edited on either PC or Mac, as long as you have an internet connection. And by using the free online editor at Google Slides, it eliminates any software compatibility issues that typically arise with different, incompatible versions of Microsoft Powerpoint.

How difficult is it to edit the templates?

The templates are super easy to edit. The online editor utilizes easy point & click editing. If you can type an email, then you will be able to edit the templates in just minutes. You can try a sample template to test it out. We offer a free pet report card template here  on our website. 

How does a digital download work?

Digital downloads allow you to instantly download an entire kit that previously would have needed to be shipped to you as CD's & printed booklets. It allows you to get a digital version of a product for less than 1/3 the price of the physical product. It also allows customers outside of the United States to still be able to purchase our product when shipping costs would have previously prevented it. 


The digital download is available to you immediately after the payment screen. Our system also automatically emails you a link to download the kit. Once you download the kit, you will have permanent access to it on your system for years to come. Please note that digital download links are time sensitive, secure links that will need to be downloaded within 7 days of purchase. 

Does the digital download kit work on mobile devices?

Yes and no. The larger advanced kit comes in a compressed zipped file that is  1.23GB in size. It's a very large file containing over 850 templates and several pdf books. Most mobile devices won't have enough storage space to download that large of a file and then unzip it. So most people typically download it and save it to their computer or flash drive, and unzip it. Once you have saved the kit to your computer and have unzipped it, you can then upload those files to your free Google Drive account and/or right into Google Slides. Once you do that, you can then always access and edit the templates from your mobile device when you log into your Google account on your mobile device. 


The smaller, Basic Kit only contains pdf's that total around 15MB. So if your mobile device has a pdf reader on it and you have enough storage to hold 15MB, then it should work.


We do recommend that you save a backup of the kit that you purchased, in case you ever lose your device or run into computer failures. Most people save a backup either to Google Drive, Dropbox, a flash-drive or to CD's.  

My computer broke, can I get another copy of the kit I purchased?

Yes, we are able to send you another download link for the kit that you purchased, as long as it is still the current kit that is available for sale. Simply contact us on our support page, and our staff will email you another one at no charge. Unfortunately, once the current kit has been replaced with the next year's edition, then we are no longer able to replace the old kit since it will no longer be in our system.

  

Does my purchase include product updates?

We will send out an email link with an update if we become aware of any issues with the current kit items or templates. Otherwise, our new kits are released once a year as a stand alone purchase and each new kit contains dozens of new items. That is how we are able to keep the price so low. Most of our customers do choose to purchase a new kit each year. Although some do choose to utilize the same kit that they purchased, year after year. Most of the items in the kit can be used for years to come.

Can I get a refund?

Given the nature of downloadable digital items, we do not offer a refund on a purchase. Once a purchase is made, we have no way to take back the digital items that have been downloaded and saved to a customers device. So to prevent online scammers and fraud, we unfortunately have to enforce a no refund policy. This also applies to our custom services. Our custom services require your pre-approval of all work before it is released, to ensure your 100% satisfaction. Once you have approved the work and our staff completes the job, refunds are not available.

What are the copyrights on the templates and kit contents?

Use Of Our Templates: Please feel free to edit our templates and print them out or save them to a CD or flash drive as a backup copy or to take into your local copy shop to be printed for your own use. “Your own use” refers to: the use of our template files permits one file owner to print the materials for their own use at one B2C pet business of which they personally own, manage or work for. You may print copies for your own business or employees who work within the same establishment directly associated with the original person who downloaded the file. Any other use is strictly prohibited. 


Photographs & Images Contained Within The Templates: Some images have been obtained through extended commercial use licensing for this specific purpose only and any other use is not permitted under that license. The extended commercial license explicitly states that the images may not be extracted from the templates with intention to use the image itself as a standalone image, or in a different project. If you see an image in one of our templates, and would like to use that image for other purposes, outside of our templates, you can purchase a license to that image on DepositPhotos.com, or most other stock image sites. Some images have also been sourced from the free image site, morguefile.com and are subject to creative commons terms. 

Other General Terms of Use:

By using or accessing TheGroomersSecret.com and The Groomers Profit Kit materials, you agree to abide by the following terms and policies.


The site's content and files are not to be sold, shared, mass produced, or used in any other manner other than what is stated here. All of our material is copyright protected with all rights reserved.


Our content is intended for use only by pet business owners to market to pet owners(B2C Business to Consumer). B2B (business to business) use is strictly prohibited and is considered copyright infringement. More specifically, companies or persons whom market to pet business owners are strictly prohibited from using our content or materials in any way and any use whatsoever will be immediately referred to our legal counsel and to the proper authorities. This has become a serious issue and we urge you to please contact us if you have come across anyone attempting to redistribute our content or materials.

Privacy Policy

Privacy Notice

This privacy notice discloses the privacy practices for The GroomersSecret.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:


  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.


We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.


Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form on our website:


  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.


Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.


While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


If you feel that we are not abiding by this privacy policy, you should contact us immediately via our contact form on our website.